Guest Services
Guest Services is located on the Main Street and offer a range of services from Wheelchair Hire, Attraction accessibility, guest relations, height checks and can offer any further assistance for our guest needs.
Guest Services provide communication wristbands for guests who present and require assistance with attraction accessibility. This communication wristband will work as a communication device between Guest Services and all attractions. Guest Services can also assist guests that may have difficulty waiting in queues.
Companion card holder are issued a companion wristband for express access to selected rides. Upon presentation with a companion card at Guest Services, a ride suitability discussion will take place to determine whether a companion is required to ride select attractions.
First Aid
First Aiders staff the Warner Bros. Movie World First Aid Centre (Location: near the County Fair Fun'n'Games in the Western Section). Non-essential personal medical equipment may be stored and used at First Aid. First Aid does not supply such equipment for everyday use. Medication which requires refrigeration may also be stored at First Aid. All Village Roadshow Theme Parks have an AED (Automatic Defibrillator) on site.
Lockers
The locker bay is located next to the Main Street Mercantile and The Green Lantern Coaster. Lockers are available to hire with costs ranging from $12 to $20 for a luggage size locker. If you require an accessible locker, please see our staff at the Main Street Mercantile and they will be happy to arrange this for you.